CreditLens Technologies Private Limited

BTT Support Center

We are here to help you with your account, verification, and platform services.

Customer Support

Welcome to the official support page of BTT by CreditLens Technologies Private Limited. Our support team is available to assist you with technical issues, account-related queries, onboarding support, verification assistance, and general platform guidance.

Contact Information

Support Email:
admin@creditlenstech.com

Phone Support:
+91 8888830536 / +91 9529228989

Working Hours:
Monday to Saturday
09:00 AM to 06:00 PM (IST)

Location:
India

Support Services

Frequently Asked Questions (FAQs)

1. How do I create a BTT account?

Download the BTT application and complete the registration process using your mobile number and required verification details.

2. Why is OTP verification not working?

Ensure your mobile network is active and the entered mobile number is correct. If the issue continues, contact our support team.

3. Is DigiLocker verification secure?

Yes. BTT uses authorized and secure integrations for document verification through DigiLocker and related services.

4. How can I update my profile information?

You can update basic profile information from your account settings or contact support for assistance.

5. How do I report suspicious activity?

Please immediately contact our support team via email or phone if you notice unauthorized access or suspicious activity.

Response Time

Our team aims to respond to support requests within 24 to 48 business hours, depending on the nature of the issue.

Security Notice

Never share your OTP, password, or confidential account details with anyone. BTT support representatives will never ask for sensitive credentials.

Feedback & Suggestions

We continuously improve our services based on user feedback. Suggestions and feature requests are always welcome.